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No-Show

How It's Used

"Airlines say they charge change fees and cancellation penalties to give travelers incentives to purchase full-fare, unrestricted tickets and to limit no-shows for flights, reducing the need to overbook...

"Hotels, restaurants and other service providers may charge fees for no-shows, but typically give customers time to cancel, imposing penalties only within 24 hours, or perhaps after 4 p.m. on the day of arrival."

—Scott McCartney, "Your Bad Luck Is a Windfall For Airlines: Ticket-Change Penalties Yield Billions in Revenue For Industry, Data Show," The Wall Street Journal, 30 Jul 09.


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